Privacy Policy
Last Updated: 7 June 2026
This Privacy Policy describes how Oxlo.ai ("we", "us", or "our"), operated by ResoluteX Technology Labs Ltd., collects, uses, and protects your information when you use our Platform. By using Oxlo.ai, you agree to the practices described in this policy.
Information We Collect
Account information (email address, name, company name, country)
Usage data (API calls, model usage, request timestamps, latency metrics)
Device and browser information for security and fraud prevention purposes
Payment information processed securely through Stripe (we do not store card details)
How We Use Your Information
To provide, maintain, and improve the Platform and its services
To process your API requests and inference jobs across our infrastructure
To communicate with you about service updates, billing, and account notifications
To detect, prevent, and address fraud, abuse, or technical issues
To enforce rate limits, usage caps, and plan-level restrictions
Data Sharing
We do not sell your personal data to third parties.
We may share data with GPU datacenter partners and distributed compute nodes for processing inference jobs.
We use Stripe for payment processing. Your payment data is handled according to Stripe's privacy policy.
We may disclose data if required by law or to protect our rights and safety.
Data Security
We implement industry-standard security measures including encryption in transit.
API keys are stored securely and can be regenerated or revoked at any time.
We employ DNSSEC, registrar lock, and restricted internal access controls.
We implement privacy-focused routing and may use cryptographic techniques to minimize data exposure.
Data Retention
Account data is retained for the duration of your active account.
Inference job data is deleted within 30 days of account cancellation or deletion request.
Usage logs (model used, timestamp, latency, request priority, job status) may be retained for operational purposes.
Your Rights
You may request access to your personal data at any time.
You may request deletion of your account and all associated data.
You may request correction of inaccurate personal information.
Contact us at hello@oxlo.ai for any privacy-related requests.
Cookies and Tracking
We use essential cookies to maintain your session and authentication state.
We do not use third-party advertising trackers on the Platform.
Contact Us
For any questions about this Privacy Policy, please contact us at:
For detailed information about data processing, please see our Data Processing Agreement.